We now offer nationwide delivery on all grocery orders, click here to find out more.
Ordering is easy. You can visit our ordering page here and select your favorite items. Before you can check out we do require you to order a minimum of 1,500 Baht. We work with lower profit margins than your regular supermarket, so this is the only way we can deliver to you for free while giving you great value for money at the same time.
After selecting the items you'd like to purchase you will be asked to select a delivery time and date in the checkout. If you'd like to have a very specific delivery time please let us know in the Comment box.
We deliver between 9am and 9pm from Monday to Saturday. For some heavy traffic areas delivery in the evening is not available as our delivery staff would get stuck in traffic.
After you finished shopping you will see voucher box at the bottom of the page just below your contact details. Please enter your personal voucher code here.
Immediately. After you confirm your order in the checkout you'll be taking to the payment page where you can make payment but also download the invoice.
We currently accept Bank Transfers, Bitcoin, Credit Card, Debit Cards, Paypal, and over-the-counter payment at most convenience stores and supermarkets nation-wide.
2. Are there any transfer or handling fees on my order? No. There are no hidden fees when you order on PaleoRobbie.com
On our website when you make the order. The order is not confirmed until payment is received. If you make an atm/bank payment you can upload a screenshot or a picture of the payment slip/confirmation on the order confirmation page. You can pay later, but payment needs to be received about 3 hours before your chosen delivery time.*
*If you by accident closed your browser you can find your order confirmation in your My Account area.
We currently deliver from Monday to Saturday between 9am and 9pm. When making an order please select your preferred delivery time in the check out section.
Currently we pack your order with a lot of ice in a foam box. While this is very efficient to keep your food ice cold and safe, we also know that this isn't the best for our environment. We are looking for a better way to pack. Meanwhile we ask you to return the foam box to us when possible, so we can recycle them or dispose of them carefully.
Please do not hesitate to ask our delivery staff to wait a moment while you unpack so we can recycle them.
You can be notified by Line, Whatsapp, SMS, Phone call or a simply a knock on the door. Whichever you prefer. If you'd like to be notified ahead of time then please let us know in the comment box when checking out and we will give you a call in advance.
It's not expected of you to tip the messengers. We pay them quite well and they don't rely on any additional income. Of course if you feel they provided an extra service to you then you are free to do so.
Nation-wide. We deliver everywhere in central Bangkok for free. We also deliver for free to further out areas like Nichada Thani, Samut Prakan (Mega Bang-Na) and many places in between. If you are not sure if we can deliver to you simply send us a quick mail at [email protected] and we'll get back to you shortly. If you live outside of Bangkok please check our nationwide delivery page here.