How does The Grocery work?

The Paleo Grocery is the easiest and healthiest way to do your food shopping in Thailand.

Our online store contains over 300 unique products that are free of synthetic growth hormones, antibiotics and other nasties that are put into food. 

We pride ourselves on stocking items that are free from additives, flavorings, GMO other ingredients that shouldn't make their way into food. 

We stock everything from pasture-fed beef and wild-caught sockeye salmon, to organic vegetables and everything else related to a healthy urban lifestyle. 

Simply select your items in our Paleo Grocery, fill up your basket to 1,500฿ or more and head to the checkout at the bottom of the page. 

If you have never used the Paleo Robbie Grocery before, enter the voucher code 5819 to receive 250฿ off your first order (min. spend 2,000฿). 

After filling in your details, preferred delivery time and making payment, you'll receive your healthy goodies in 1-2 working days. Free delivery anywhere in Bangkok. **


paleo robbie grocery

More and more expats are using the Paleo Grocery to save time, money and lead healthier lives. Click the image below to start eating well in a convenient way with Thailand's #1 independent healthy grocery:

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*Many item prices are per kilogram, therefore the final cost of your order is calculated upon packing and weighing your actual order. Wild and organic products, unlike industrial foods, come in wildly different shapes and sizes.

**Always free delivery in Bangkok city but some parts of Bangkok province are charged a small fee. Over 3,000 baht it's always free in Bangkok province, or over 8,000 baht for free nation-wide next-day shipping.

We now offer nationwide delivery on all grocery orders, click here to find out more.

 

F.A.Q.

Ordering your first Grocery delivery

1. How do I order?

Ordering is easy. You can visit our ordering page here and select your favorite items. Before you can check out we do require you to order a minimum of 1,500 Baht. We work with lower profit margins than your regular supermarket, so this is the only way we can deliver to you for free while giving you great value for money at the same time.

2. When will you deliver my order?

After selecting the items you'd like to purchase you will be asked to select a delivery time and date in the checkout. If you'd like to have a very specific delivery time please let us know in the Comment box.

We deliver between 9am and 9pm from Monday to Saturday. For some heavy traffic areas delivery in the evening is not available as our delivery staff would get stuck in traffic.

3. I have a voucher code, where do I enter it?

After you finished shopping you will see voucher box at the bottom of the page just below your contact details. Please enter your personal voucher code here.

 

Making a payment

1. When will I receive my invoice?

Immediately. After you confirm your order in the checkout you'll be taking to the payment page where you can make payment but also download the invoice.

2. How do I pay?

We currently accept Bank Transfers, Bitcoin, Credit Card, Debit Cards, Paypal, and over-the-counter payment at most convenience stores and supermarkets nation-wide. 

2. Are there any transfer or handling fees on my order? No. There are no hidden fees when you order on PaleoRobbie.com

3. When do I pay?

On our website when you make the order. The order is not confirmed until payment is received. If you make an atm/bank payment you can upload a screenshot or a picture of the payment slip/confirmation on the order confirmation page. You can pay later, but payment needs to be received about 3 hours before your chosen delivery time.*

*If you by accident closed your browser you can find your order confirmation in your My Account area. 

 

Your First Delivery

1. Which hours do you deliver?

We currently deliver from Monday to Saturday between 9am and 9pm. When making an order please select your preferred delivery time in the check out section. 

2. How are the groceries delivered?

Currently we pack your order with a lot of ice in a foam box. While this is very efficient to keep your food ice cold and safe, we also know that this isn't the best for our environment. We are looking for a better way to pack. Meanwhile we ask you to return the foam box to us when possible, so we can recycle them or dispose of them carefully.

Please do not hesitate to ask our delivery staff to wait a moment while you unpack so we can recycle them.

3. How will I be notified once my order arrives?

You can be notified by Line, Whatsapp, SMS, Phone call or a simply a knock on the door. Whichever you prefer. If you'd like to be notified ahead of time then please let us know in the comment box when checking out and we will give you a call in advance.

4. Do I need to tip the delivery staff?

It's not expected of you to tip the messengers. We pay them quite well and they don't rely on any additional income. Of course if you feel they provided an extra service to you then you are free to do so.

5. Where do you deliver?

Nation-wide. We deliver everywhere in central Bangkok for free. We also deliver for free to further out areas like Nichada Thani, Samut Prakan (Mega Bang-Na) and many places in between. If you are not sure if we can deliver to you simply send us a quick mail at [email protected] and we'll get back to you shortly. If you live outside of Bangkok please check our nationwide delivery page here.

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